Privacy & Refund Policy
- Home
- Privacy & Refund Policy
Privacy Policy
Your Trust, Our Priority
At CurrySatti, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal data. It also includes our guidelines on media, copyright, recipes, and third-party services to help you understand how we operate with transparency and care.
Refund Policy
At CurrySatti, we strive to deliver top-quality food and service. If you’re not fully satisfied with your order due to genuine concerns like incorrect items, missing products, or quality issues, we’re here to help. Refunds or replacements may be provided after a quick verification process. Requests must be made within 2 hours of delivery, and valid proof (photo/video) may be required. Please note, refunds are processed through the original payment method within 5–7 business days. No refunds will be issued for taste preferences or delay caused by third-party delivery partners. For any concerns, contact us at connect@currysatti.com
Who We Are
CurrySatti is a Bengaluru-based cloud kitchen and home-style South Indian food brand that brings the comfort of homemade meals to your doorstep. We specialize in traditional recipes made with love and care, crafted using fresh ingredients and served with authenticity. Whether you’re ordering through our website, WhatsApp, Swiggy, or Zomato, we promise a delightful food experience every time.
What Personal Data We Collect
We collect only essential information required to fulfill your orders and improve our services:
-
Name, email, phone number
-
Delivery address and preferences
-
Order history
-
IP address, browser type, and device details
-
Reviews and feedback provided on our platform
Recipes and Food Content
All recipes, food descriptions, meal images, and preparation videos shared on our platforms (website, YouTube, Instagram, etc.) are proprietary. These reflect our passion for South Indian cuisine and represent traditional family recipes passed down through generations. Unauthorized use or reproduction of this content is not permitted.
Comments and User Contributions
When users comment or share feedback on our website or social media channels, we collect the data submitted in the comment form, along with IP address and browser information to detect spam. By posting a comment, you grant us permission to showcase your input as testimonials or in promotional materials.
Media Content (Images, Videos, Audio, and Designs)
All images, food photography, videos, background music, illustrations, designs, and digital banners displayed on our website and digital channels are owned by CurrySatti or its creative partners (including BRANDINGSYS).You may not:
-
Download or distribute our media without written permission
-
Modify, republish, or reuse our visuals or audio files
-
Use any content for commercial purposes
For collaborations or media licensing, please contact us at connect@currysatti.com
Cookies and Tracking Technologies
Our website uses cookies to improve your user experience. Cookies help us:
-
Remember your order preferences
-
Personalize content and promotions
-
Monitor website traffic and performance
You can manage cookie settings through your browser preferences.
Embedded and Third-Party Content
We may include embedded content like YouTube videos or Instagram posts. These behave just like a visitor viewing the original content and may collect your data or use cookies. Additionally, we integrate with third-party platforms such as:
-
CurrySatti, Zomato, Swiggy and Cookr for food delivery
-
Google Analytics for website performance
-
WhatsApp API for communication
These platforms follow their respective privacy policies.
Copyright & Intellectual Property
All content — including text, images, recipes, menu descriptions, logos, designs, and videos — are copyrighted by CurrySatti. Any unauthorized use, duplication, or alteration is a violation of intellectual property rights.
If you would like to feature our products or collaborate, please email: connect@currysatti.com
Your Rights
You have full control over your data. At any time, you can:
-
Request to access or correct your personal data
-
Request deletion of your information
-
Opt-out from newsletters or promotional communication
To exercise any of these rights, write to us at connect@currysatti.com
Updates to This Policy
We may revise this Privacy Policy occasionally. Any significant updates will be reflected on this page along with a new “Effective Date.”
Still Have Questions?
Reach out to us anytime at 📧 connect@currysatti.com We believe in full transparency, and we’re here to answer any concerns you may have regarding your data, our content, or our culinary journey.
Thank you for trusting CurrySatti — where every bite feels like home.
Address
644, IndiraGandhi Street, 1st Main Road,
Behind Tin Factory, Uday Nagar,
Bengaluru 560016. India